Your privacy is fundamental to the trust we build with every patient.

Personal Identification

Name, email address, mailing address, phone number, date of birth, and other contact details you provide voluntarily.

Protected Health Information

Medical history, treatment records, insurance information, lab results, prescriptions, and other health-related data collected during the course of providing medical care.

Payment Information

Credit card numbers, billing addresses, and other financial data necessary to process payments for services rendered.

Technical Information

IP address, browser type, operating system, referring URLs, pages viewed, and other data collected automatically when you visit our website.

Care delivery

To provide, maintain, and improve our medical and wellness services.

Scheduling

To manage appointments, communicate about your care, and follow up on treatment plans.

Billing

To process payments and send billing statements.

Communication

To send appointment reminders, health-related communications, and administrative notices.

Compliance

To comply with legal and regulatory requirements, including HIPAA and Louisiana state health laws.

Improvement

To improve our website, patient experience, and overall service quality.

Treatment & Payment

We may share your PHI with other healthcare providers involved in your care, with your insurance company for payment purposes, and with business associates who assist in our healthcare operations, as permitted under HIPAA.

With Your Consent

We may disclose your information when you provide explicit written authorization.

As Required by Law

We may disclose information when required by federal, state, or local law, including court orders, subpoenas, or public health reporting requirements.

Service Providers

We may share information with trusted third-party service providers who assist in operating our website, processing payments, or conducting business on our behalf.

Privacy Officers

Designated privacy and security officers responsible for developing and implementing our privacy policies.

Staff Training

Regular training for all staff members on HIPAA requirements and patient privacy practices.

Business Associates

Business associate agreements with all third-party vendors who may access PHI.

Breach Notification

Breach notification procedures in compliance with the HITECH Act.

Essential Cookies

Required for the website to function properly, including session management and security features.

Analytics Cookies

Help us understand website traffic and usage patterns through services such as Google Analytics. These cookies collect information in an anonymous form.

Marketing Cookies

Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

Encryption

Encryption of sensitive data in transit and at rest.

Access Controls

Secure access controls and authentication mechanisms for electronic health records.

Assessments

Regular security assessments and vulnerability testing.

Physical Safeguards

Physical safeguards at our clinic locations to protect paper and electronic records.

Access

The right to access and obtain a copy of your personal information and medical records.

Correction

The right to request correction of inaccurate or incomplete information.

Deletion

The right to request deletion of your personal information, subject to legal and regulatory exceptions.

Opt-out

The right to opt out of marketing communications at any time.

Restrictions

The right to request restrictions on certain uses and disclosures of your health information.

Breach Notice

The right to receive a notice of any breach of your unsecured PHI.